1. Begin by creating a Location.
2. Add a box and give it a name.
3. Start labeling and packing your boxes.
4. Record the contents of each box in the app, and if desired, attach pictures.
5. The WiseMove App is compatible with any unique QR code label that you scan and attach to the box.
6. Alternatively, you can use the WiseMove App's assigned Box Number for easy tracking, even without a QR code label.

A: No, your WiseMove QR codes and the contents or images you've recorded in the WiseMove app are not accessible by others. In essence, these codes are meaningless without access to your WiseMove account or physical phone. Your data remains private and secure.

A: As a WiseMove account holder, you have exclusive ownership and access to your account and its content information. We strongly discourage sharing your email address and WiseMove password with others to maintain the security of your account.

However, we offer specialized integration accounts for Pro Movers and Pro-Packers, providing unique sharing capabilities. Please feel free to reach out to us for more information on this service.

Additionally, we are actively developing features that will enable you to add delegates to your account, allowing other family and friends to access various roles and permissions. If you're interested in this feature, please contact us at thewisemoveapp@gmail.com to express your interest.  

A: Yes, we've designed the WiseMove app to seamlessly work with any QR code that you link to your tote or box. There are numerous pre-printed QR code labels available in the market, and you can find a comparison chart here.

WiseMove also provides you with the option to choose from a variety of printable label templates to print QR codes for free. The advantage is that with WiseMove, you can choose how many multiple labels you want per box. Furthermore, we are in the process of making pre-printed labels and boxes available for purchase in the very near future.

A: No worries! WiseMove offers a straightforward alternative. The WiseMove App automatically assigns a unique box number in the app, which you can easily record on your box or tote. This process eliminates the need to connect a unique QR code to your storage record.

A: The choice is yours. However, we recommend placing labels on at least two out of the six sides of the box. (Four for effortless viewing and scanning, regardless of how they are stacked or stored.) For more labeling tips and best practices, feel free to check out our recommendations.

A: QR stands for Quick Response. When using the WiseMove app, you can scan the QR Code to swiftly retrieve the information you've linked to each unique code.

Note: It's essential to scan QR codes using the WiseMove App to access the specific box information you've linked to the code. Scanning QR codes with your phone's camera outside of the WiseMove App may lead to unpredictable outcomes, especially if it's not a WiseMove-provided QR Code. When scanned from the WiseMove App, you'll always find the box information you entered when linking the QR code label to your account.

A: No, the notes you create within the WiseMove App are private and only accessible by you. They are not visible to other users or individuals unless you choose to share them. Your notes remain secure and confidential within your WiseMove account.  

A: Currently, WiseMove accounts are designed for individual use, and sharing login credentials is not recommended for security reasons. However, we are actively working on features that will allow you to share various roles and permissions with others, such as family members or friends, within your account.

If you're interested in this feature, please contact us at thewisemoveapp@gmail.com to express your interest and be notified when this functionality becomes available. Until then, it's advisable to keep your WiseMove account credentials private.

Yes, WiseMove gives you the ability move around your inventory, delete or re-assign a code to a new box or link new items.  This way you can update your list of what is inside your box every time you repack it without having to print and apply a new QR code.  

The current version of WiseMove only references box numbers or QR Codes.  Our customer's needs and ideas do drive new features and functionality.  We have plans to include features around scanning UPC Codes so please ping us with your use-case and thoughts about this or other features.    

A: Your data is securely stored in the WiseMove cloud. Even if your phone is lost or replaced, your information can be restored simply by logging back into your account on a new device. We do not currently store your data locally on your device, ensuring it remains safe and accessible from anywhere.

A: Not just yet — but it’s on our roadmap! We’re working on a feature that will allow users to export or print their box and inventory details for moving day, insurance, or sharing with others.

In the meantime, you can view and update all of your boxes, items, and QR codes right from the app.

Want to be notified when this feature is available? Just drop us a note at support@wisemoveapp.com!

A: We understand that everyone approaches the moving and storing process differently. That's why we provide a diverse range of label templates to cater to various preferences and personalities.

For some users, simplicity is key. They prefer a QR code and/or the relevant box number, storing all additional information in the WiseMove app. Others may want more details, such as room names and space for a reference item or two on the label.

Our goal is to offer options that suit your unique needs and style. Feel free to explore our label designs and choose the one that works best for you and your organization system.

If you have specific suggestions for us, please let us know as we are adding more options as need arises. 

A Free WiseMove App Account allows you full access for a single user to pack and inventory up to 25 boxes for a move or for storage.  The data is kept locally on your phone.    

Currently the only way you can obtain a Premium WiseMove Account is by having a WiseMove Pro Sponsor.  If you need a Sponsor's Code, please contact us.    

Premium User Accounts:

• Have up to 5 additional delegate accounts,
• Have all data backed up in the cloud so if you have a phone failure, the next time you download the app to your new phone you can retrieve all your information automatically
• Have the ability to print reports -- Inventory Reports, Insurance Reports, Mover Reports, Box Assignment Reports
• Have access to special discounts on WiseMove Pro products and services  

This means that a Premium User has invited you to their account.  The Account Owner determines what permissions and roles you have in the WiseMove App.

See Roles and Permissions here. 

A: A WiseMove Pro is a professional in the real estate, apartment complex management, packing, moving, insurance, mortgage, or other related industries. They specialize in ensuring that your move is a "Smooth-Move" by offering their expertise and services.

WiseMove Pros can provide you with premium user benefits. They may offer you a discounted rate or even sponsor your annual WiseMove Premium User Account, granting you free access to enhanced features and services. WiseMove Pros are dedicated to making your moving and storage experience as seamless as possible.  

Please reach out to WiseMove directly and we'll make sure you get access to a Sponsor's Code.